The Brand Factor Trading Terms & Conditions
- All prices exclude VAT, branding and delivery.
- Official orders must be placed by way of email, online ordering or fax. Each order must state the full details and description of the products required - the product code, quantity, sizes and colours.
- An official order must be received by The Brand Factor before processing can begin.
- Deliveries are subject to stock availability.
- No goods will be dispatched unless full payment is received in our bank account or a credit application has been completed and approved.
- Interest will be charged on overdue amounts (subject to the terms of our credit agreement).
- All goods remain the property of The Brand Factor until accounts have been paid for in full.
- No returns will be accepted with printing, branding or embroidery on the items. Please ensure that you have checked the item to your satisfaction before proceeding.
- Please note: Garments comprised either wholly or partly of cotton are not suitable for applications where garment is exposed to excessive sunlight and/or perspiration, as this will result in rapid fading/discolouration. We will not be held liable in such instances.
- All prices are subject to change without prior notification and are subject to Rand/Dollar fluctuations.
- Sample orders amounting to R5 000 or more require Head Office approval.